May 25, 2018 in Retail, Technology

How 5 companies at the Retail Design Expo are using technology to digitise in-store experiences

It was an incredible couple of days at London’s Retail Business Technology, Retail Digital Signage and Retail Design Expo. The focus this year was squarely on solutions that empower customers – and how retailers can offer them with the least effort.

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May 18, 2018 in Technology

Pointr and Gatwick Airport wins the Mobile Innovation of the Year Award

We are incredibly proud to announce that our work with Gatwick Airport was nominated for the Mobile Innovation of the year award and although competition was of high calibre, we…

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May 4, 2018 in Retail, Technology

Customer Experience is the secret to business success

Customer Experience is transforming retail for the better. We’ve shown how focusing on your customer’s needs translates into business gains. But it’s not just customers who will benefit from a focus on CX. Your staff will too.

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April 10, 2018 in Retail, Technology

Stop selling products. It’s time to offer the best CX.

The customer is always right in retail, and it doesn’t look set to change. Technology hasn’t yet decimated the high street – in fact, it looks set to complement brick-and-mortar shops to meet customer needs.

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April 3, 2018 in Augmented Reality, Technology

Pointr is taking to the seas with Stena Line.

Braving temperatures of -15°C, Pointr’s Deep Location technology has set sail to help passengers of Stena Line’s ship Danica find their way.

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March 2, 2018 in Technology

Pointr picks the best tech trends of MWC2018

The customer is always right in retail, and it doesn’t look set to change. Technology hasn’t yet decimated the high street – in fact, it looks set to complement brick-and-mortar shops to meet customer needs.

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February 24, 2018 in Technology

How to move travellers better at airports.

Airports are in the business of moving people. As air travel continues to become more affordable, passenger numbers increase, and technology creates a more frictionless booking experience, passengers are expecting a better quality of service at the airport.

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February 19, 2018 in Retail, Technology

Where will we go next? How to harness the revolution in retail.

Last year, we speculated on the technology behind Amazon Go, and the impact its solution will have on the retail space. Now that it’s opened its doors, we’d like to revisit the future of retail, and the technology that will be underpinning it.

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January 16, 2018 in Augmented Reality, Retail

Going to NRF2018 this week?

With the Multitude of technology providers attending NRF to demonstrate the new and wonderful ways…

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November 24, 2017 in Technology

How to make the most of Black Friday using indoor location data.

Customers are becoming more and more accustomed to helpful mobile in-store technology experiences and soon will come to expect them wherever they go.

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September 12, 2017 in Augmented Reality

Are you ready for Augmented Reality?

ARKit is an exciting release because by combining it with our existing data and tracking technologies, we believe we can create applications that transcend novelty and present even more genuinely useful features to the user.

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June 19, 2017 in Technology

WWDC 2017: Apple invests more resources in Indoor Maps and AR. What does it mean for our industry?

Gatwick Airport installs 2000 indoor navigation beacons enabling augmented reality wayfinding – a world first for an airport.

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May 25, 2017 in Press Release

Gatwick Airport is now Pointr Enabled

Gatwick Airport installs 2000 indoor navigation beacons enabling augmented reality wayfinding – a world first for an airport.

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February 20, 2017 in Technology

Retail Marketing Strategy in 2017 – Innovations and Trends

2017 is set to be a pivotal year for retail. With e-commerce, social media, and changing buyer behavior, retailers were in a state of flux during 2016. While 2017 still…

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February 15, 2017 in Technology

Retailers: Amazon Go and what should I do now?

With Amazon Go opening its first no-checkout-required store, the reality suddenly hits home. Previously confined to industry expos and speculative articles the new futuristic store format is setting pace for…

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February 1, 2017 in Technology

How In-store Analytics Provides Effective Guidelines to Optimize Staff Allocation and Scheduling

Indoor navigation technologies bring significant operations use cases for the retailing industry. It is known that e-commerce companies such as ASOS and Amazon have the channels that collect and arrange…

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January 30, 2017 in Technology

How Business Intelligence and Analytics Will Change in 2017

In addition to the many changes and advancements we’ve seen in 2016, Business intelligence and analytics began to take on a culture of their own. PC Mag refers to this…

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January 10, 2017 in Technology

The Advantages of Using Big Data Analytics in The Retail Industry

Today’s retail environment is more competitive than ever. Buyers are comparing prices within seconds, researching your brand within minutes, and posting reviews that have the potential to cause a domino…

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December 12, 2016 in Technology

Press Release: Harrods launches new navigation tool for Knightsbridge store (just in time for Christmas!)

Press Release – December 12th 2016

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October 25, 2016 in Technology

Press Release: Pointr launches indoor navigation at King’s Cross with Virgin Trains

PRESS RELEASE Software company Pointr launches indoor navigation at King’s Cross with Virgin Trains

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October 10, 2016 in Technology

Our POP device has a new design!

Simple design, complex interior. Introducing the updated design for POP (Pointr of Presence).

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May 31, 2016 in Technology

Pointr named as the ‘Best Technology Company’ at the DMCC Awards in Dubai

We are thrilled to announce that we have been named “The Best Technology Company” by the DMCC awards in Dubai! Here is Elie-Charles Youssef, our Director for the MENA region after…

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May 16, 2016 in Technology

Pointr’s Industry Insights: Innovation Trends in Retail with Cate Trotter

Our chief marketing officer Axel has recently interviewed Cate Trotter, who is the head of trends at Insider Trends. Cate has vast experience in retailing and advising big brands such…

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March 10, 2016 in Posts, Technology

The movement that will disrupt the rail industry.

Last Friday (4th March 2016) was the launch of the HackTrain Accelerator – a programme dedicated to driving innovation within the railway industry through the introduction of new technologies.

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February 2, 2016 in Technology

Indoor Tracking – All You Need to Know.

People and assets are tracked in many areas of life to serve a number of purposes, some with good intentions and some bad. These processes range from high tech applications…

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January 13, 2016 in Technology

Do iBeacons require an app?

Summary: For installations with regular beacons (an ibeacon is a type of beacon) then you cannot do much without an app, as you cannot interact with users (even after the additions…

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January 5, 2016 in Technology

Paving the way for indoor location, and the benefits of being agile

Indoor location is not a new problem. It has been around (unsolved) for years now and it is by no means news for us that Google and Apple are working…

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November 30, 2015 in Posts

Airports, experience is everything: Airport Security

Previously we talked about how checking-in is one of the more stressful processes associated with flying, but many will agree that the security check is even more so.

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November 3, 2015 in Posts

Airports, experience is everything: Check-in and Validation

Anyone who has travelled by plane in the past 10 years will know how much easier the check-in process has become. Gone are the winding queues when you don’t even…

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October 19, 2015 in Posts

Pointr at London Heathrow Airport: Paving the way for connected travellers

For many years there has been a debate around whether it is the Airports or the Airlines who ‘own’ the passenger, but what is for sure, is that, today, the…

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September 17, 2015 in Posts

Germany: Announcing a new chapter in Pointr’s history

Today we are proud to announce that, Pointr has now opened up their third office, in Munich, Germany!

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September 4, 2015 in Posts

Airports, Experience is everything: Pre-Travel

At Pointr we have been working closely with a number of Airports and Airlines in Europe and Asia. We are also an active World Business Partner of Airports Council International…

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July 23, 2015 in Posts

Welcome Eddystone! Will you stick around?

So it’s now official, Google confirms its intentions to join the BLE (Bluetooth Low Energy) game. It is called Eddystone and it’s a new open-source BLE protocol.

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July 10, 2015 in Posts

Location Based Technologies at Festivals

With the sun shining in London (for now), festival season is here! From Glastonbury to Bestival, we believe location technologies can help make festivals more engaging, enjoyable and even more…

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June 29, 2015 in Posts

Indoor Navigation System for the visually impaired

There are almost two million people in the UK living with visual impairment, according to Access Economics. Visual impairment is sight loss that cannot be fully corrected using glasses or…

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June 3, 2015 in Posts

What’s happening in IoT in Europe?

We are thrilled to be nominated as one of the 5 hottest IoT companies of Europe by The Europas Awards (which has TechCrunch as the exclusive media partner). In honour…

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May 27, 2015 in Technology

WiFi or Bluetooth Beacons: which is right for your venue?

TL;DR – WiFi and Bluetooth definitely have their differences, but the benefits of installing Bluetooth Beacons in your venue justifies their minimal cost. WiFi is great for internet but when it…

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May 18, 2015 in Posts

A week to celebrate beacons

Last week was Beacon week and our CMO, Axel, gave a talk on why “Beacons are here to stay” at Digital Shoreditch, meanwhile our COO, Chris, did a presentation and…

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May 6, 2015 in Posts

Museums that are embracing digital today

“Why isn’t this a touch screen?” – asks a modern day youngster while pressing an information panel for more information about the skeleton. Children nowadays take it for granted that…

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April 16, 2015 in Posts

Airports & Airlines: The Connected Traveller

We recently connected with various airports and airlines at the Routes Europe Aviation conference in the UK and here are our top findings. There are a few areas Airports and…

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April 7, 2015 in Posts

How to make the most of Mobile World Congress in 2016

Here are our insights as to how to make the most of Mobile World Congress in Barcelona.With more than 93,000 visitors from 200 countries, one can easily lose track of…

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March 27, 2015 in Posts

Exchanging Business Cards in a seamless way – Pointr at the ACE of M.I.C.E Exhibition in Istanbul, Turkey.

We are proud to announce that last month, along with the hardware support of one of the leading iBeacon providers,, we supplied our technology for the ACE of M.I.C.E…

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January 18, 2015 in Posts, Technology

Beacons: Everything you need to know.

Here at Pointr, we specialise in working with Bluetooth technologies and we find that many curious individuals ask us about what these really are, their potential and everything in between….

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